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Made for you, to order
Every Moravine item is printed when you order it. We don’t hold stock, which means less waste and no sold-out sizes.
Shipping
- Production: 2–5 business days.
- US standard shipping: 3–8 business days after production.
- You’ll get a tracking link by email as soon as your order ships.
- We currently ship to US addresses only.
US shipping rates
- Shipping is calculated at checkout from our print partners’ live US rates, based on what’s in your cart and where it’s going.
- As a guide (approximate): about $6.09 for one tee plus about $2.49 for each extra tee, about $8.79 for a sweatshirt or hoodie, about $5.49 for an ornament, about $7.69 for a mug, and about $5.19 for a sticker.
- Different items may be printed in different facilities, so an order that mixes product types can include shipping for each.
- You’ll see the exact amount before you pay.
Items in one order may be printed in different facilities and arrive in separate packages.
Returns and exchanges
Every piece is printed just for you, so we can’t accept returns, refunds or exchanges for change of mind, or if the wrong size, colour or design was ordered. Please check the size guide on each product page before you order.
Damaged, misprinted or faulty items
If your order arrives damaged, misprinted or faulty, email [email protected] within 30 days of delivery. Include your order number, a short description of the problem and clear photos (or a video) that show it. Once we’ve reviewed it, we’ll send a free replacement or a refund.
Issues that come from the product or print method itself, such as normal small variations in colour or print placement, aren’t treated as faults.
Late, lost or wrong-address orders
- Delivery times depend on the carrier, so we can’t offer refunds or replacements for shipping delays alone.
- If your US order hasn’t arrived within 30 days of ordering, email us within the following week and we’ll look into it. If the package is confirmed lost in transit, we’ll send a replacement or a refund.
- If tracking shows your order as delivered but you can’t find it, contact us and we’ll investigate. Each case is reviewed individually.
- Please check your shipping address at checkout. If an order can’t be delivered because the address was incorrect or incomplete, we can reship it at your cost or cancel it.
Cancellations
Orders go to print quickly. Email us within 2 hours of ordering if you need to cancel or change something, and we’ll do our best.